Focal Vantage Privacy Policy
Privacy Policy
Effective Date: August 1, 2025
Focal Vantage LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website.
1. Information We Collect We may collect the following types of information:
• Personal Information: Name, email address, phone number, and billing details when you book a service.
• Property Information: Location, size, and features of properties photographed or filmed.
• Technical Information: IP addresses, browser type, and usage data when interacting with our website.
• Communication Data: Emails, messages, or inquiries you send to us.
2. How We Use Your Information We use the information collected for the following purposes:
• To process bookings and payments.
• To communicate with you regarding services and updates.
• To improve our website, services, and customer experience.
• To comply with legal requirements and enforce our terms and conditions.
3. Sharing of Information We do not sell or rent your personal information. However, we may share your data with:
• Service Providers: Third-party vendors assisting with payments, scheduling, or IT support.
• Legal Compliance: Authorities or regulators when required by law.
• Business Transfers: In the event of a business sale, merger, or acquisition.
4. Data Security We implement security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices You have the right to:
• Request access to the personal information we hold about you.
• Request corrections or updates to your information.
• Request deletion of your personal data, subject to legal obligations.
• Opt-out of marketing communications at any time.
If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to restrict processing. If you wish to exercise any of these rights, please contact us using the information provided below.
6. Retention of Data We retain your information as long as necessary to fulfill our services, comply with legal obligations, or resolve disputes.
7. Cookies and Tracking Technologies Our website may use cookies or similar technologies to enhance user experience and analyze website performance. You can adjust your browser settings to decline cookies if preferred.
8. Third-Party Links Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.
9. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
10. Contact Us If you have any questions about this Privacy Policy or your personal data, please contact us:
Focal Vantage LLC
Phone: (602) 500-0161
Email: connect@focalvantage.com
Website: https://focalvantage.com
